I/T Consultant
IT CONSULTING • PROJECT MANAGEMENT
Custom Application Design & Development • Application Integration • Database Design • User Interface Design • Graphic Design • Requirements Gathering • Process Development / Improvement • Project Scheduling • Team Building • Staff / Client Training & Development • Trouble Shooting • Customer Service
Dynamic, self-driven, goal-focused professional with years of progressive success in diverse, fast-paced environments. Astute application developer, strategic thinker, and creative problem solver. Personable, articulate and persuasive. Able to formulate best solutions based upon complex operational requirements to deliver quality solutions, improve bottom line profitability, and ensure high customer satisfaction and loyalty. A powerful presenter, skilled negotiator, relationship builder, and team player.
CORE COMPETENCIES
f I/T Consultant: Experienced web based application designer. Able to interface with the client to gather requirements and design custom high end solutions. Skilled back-end and user interface designer.
f Project Management: Able to lead diverse and multi-location teams, deploy resources, develop timelines, and quickly identify & resolve issues to deliver projects on time and to highest levels of quality and completeness. Mentors, supports, and inspires team commitment to career development, business goals and client satisfaction.
CAREER TRACK
IBM Atlanta, Georgia
SENIOR I/T SPECIALIST 1999 - Present Plays a key role in designing & developing custom enterprise solutions, integrating packaged solutions, and implementing product enhancements.
JUNIOR I/T ARCHITECT 2007 -PRESENT
Acted as a Junior I/T Architect for a big three automotive client to design and implement enhancements for a global enterprise vehicle claims and dealer management system. Acted as a Junior I/T Architect for a national retail chain and worked with a team to implement a major upgrade to their eCommerce application.
Responsibilities:
f Gather requirements via Joint Application Development (JAD) sessions f Produce Functional and Technical Specifications f Produce fast cycle prototypes & implement custom application solutions f Manage off-shore development team f Monitor application development schedule and progress
GLOBAL TESTING & DEPLOYMENT MANAGER 2005 – 2007
Acted as the Global Testing & Deployment Manager for a big three automotive client to implement a global claim and vehicle data warehouse migration.
Responsibilities:
f Facilitate testing and deployment to 10 countries f Mange the off-shore and on-shore development and testing teams f Conduct client training sessions
f Develop and execute the testing schedules and test plans f Develop and execute the deployment schedules and deployment plans f Manage the development of test cases f Work with local and international client personnel
CUSTOM APPLICATION DEVELOPER 1999 – 2005
Acted as a custom web based application developer for several clients including, but not limited to: national retailer, national telecommunications company, two big three automotive companies and a state government.
Responsibilities:
f Full life cycle custom application development f Packaged application customization and integration f JHTML, JSP, and Servlet development f WebSphere Portal application development f JAVA based palm OS research and development f Proposal writing
SEATTLE TECHNOLOGY GROUP INC. Las Colinas, Texas SALES REPRESENTATIVE & WEB MASTER November 1997 – August 1999 Acted as a member of the technical sales team and lead developer of the corporate web site.
Responsibilities:
f Design, implement and maintain corporate web site f Assist in conference planning and guest relations for University of Michigan Hotels f Software support assistant for Conference Programmer 3.0 f Technical sales representative for conferences and trade shows
SOFTWARE PACKAGES
ATG Web Application Server • Adobe PhotoShop • Adobe Illustrator • Mentor Graphics Tools • Accusim B2SPICE • Virtus Walkthrough • Filemaker Pro • Microsoft Access • Crystal Reports WebSphere Application Server • WebSphere Portal Server • WebSphere Application Developer Visual Age • Saba • Centra
PROGRAMMING LANGUAGES & FRAMEWORKS
JAVA • JSP • JHTML • ASP • C • C++ • PASCAL • SQL • XML • HTML • CSS • JavaScript • Struts
AWARDS
IBM Delivery Excellence Award - 2001 IBM Delivery Excellence Award - 2004 IBM Delivery Excellence Award - 2006
LEARNING CREDENTIALS
BACHELOR OF SCIENCE AND ENGINEERING AUGUST, 1999
Computer Engineering
University of Michigan, College of Engineering Ann Arbor, Michigan
REFERENCES AVAILABLE UPON REQUEST